Warranty & Returns

// Warranty Information

Scorpion EXOWear™ is warranted against defects in materials and workmanship for 5 years on Leather, 3 years on Textile, 1 year on Mesh products, 1 year on Covert Jeans/Flannels, and 1 year on gloves from original date of purchase, this warranty is limited to the repair and/or replacement of parts and the necessary labor and services required to repair the item. Normal wear and tear is not covered by this warranty.

Scorpion helmets are warranted against defects in materials and workmanship. Please see chart below for model and warranty period. Faceshields are warranted for 1 year from original purchase date, this warranty is limited to the repair and replacement of parts and the necessary labor and services required to repair the helmet. Normal wear and tear is not covered by this warranty.

HELMET WARRANTY CHART
3 YEAR PURCHASE / 5 YEAR MANUFACTURE DATE
5 YEAR PURCHASE / 7 YEAR MANUFACTURE DATE
EXO-1000 EXO-GT3000
EXO-1100 EXO-R2000
EXO-900 EXO-T1200
EXO-900X EXO-AT950
EXO-750 EXO-GT920
EXO-700 EXO-R710
EXO-500 EXO-T510
EXO-400 EXO-R420
EXO-250 EXO-R410
EXO-200 EXO-R320
EXO-100 EXO-CT220
VX-17 EXO-C110
VX-14 Belfast
VX-9 VX-R70
  VX-35
   Covert

The product may be returned directly to Scorpion Sports, Inc. Warranty Dept. for inspection (freight prepaid) Requests for Return Authorizations (RMA) should be requested via telephone at (888) 672-6774 or email warranty@scorpionusa.com If the exact model of helmet in question is discontinued or no longer available, a model of equal or better value will be offered at the discretion of Scorpion Sports, Inc.

Canadian customers, please contact the dealer that you purchased your product from for a streamlined process. Thank You.

Modification of any kind made to the helmet by the user or any third party will render this warranty null and void. This includes but is not limited to the installation of audio systems, drilling the shell or liner, carving or compressing the liner and painting of the shell. Normal wear and tear to the finished and painted surfaces, abnormal treatment or abuse to the helmet interior is NOT covered under this warranty. This warranty also does NOT cover chips, scratches, abrasions or other damage to the helmet's outer shell, painted surfaces, and faceshield caused by contact with another surface or object



*IMPORTANT NOTE: All dyed/pigmented fabrics, polycarbonites (ie: helmets) and vinyl will fade under UV exposure (sunlight) over time. Scorpion fabrics are highly UV resistant, but HI-VIS fabrics will fade at a faster rate than normal fabrics under the same UV exposure. This is a normal property of all HI-VIS pigments/fabrics and is not considered a manufacturer defect.


THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SCORPION SPORTS, INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

 

 

// General Warranty Questions: